here's the crash from event viewer Faulting application name: pol.exe, version: 1.18.13.0, time stamp: 0x4e3bcddc Faulting module name: FFXiMain.dll, version: 3.0.0.0, time stamp: 0x65c0bd8e Exception code: 0xc0000005 Fault offset: 0x0002c2e0 Faulting process id: 0x0x2D3C Faulting application...