Can't get computer information

Discussion in 'Windows 7 Help and Support' started by amsanborn, Nov 30, 2010.

  1. amsanborn

    amsanborn New Member

    Joined:
    Jul 17, 2010
    Messages:
    10
    When I select the circle with Windows logo (bottom left corner) and select computer it use to flash up my hard drives, DVD, and other removable devices. Now when I select Computer it does not bring up my device layout instead I get a bar at the top labeled Computer with a growing green strip going left to right like you would get when down loading a software package. It runs about 5 Mins before it brings up my devices. What happened?
  2. Captain Jack

    Captain Jack Windows Forum Team Staff Member Premium Supporter Microsoft MVP

    Joined:
    Mar 6, 2010
    Messages:
    1,983
    Hello and Welcome !

    If you have any external drive, USB etc. connected disconnect it and see if that opens fine. Uses Speccy - System Information - Free Download and post us your System specification.

    Hope this helps,
    Captain
  3. amsanborn

    amsanborn New Member

    Joined:
    Jul 17, 2010
    Messages:
    10
    Thanks it worked. I un pluged my backup drive. Also I repluged and it still works properly

    Thanks again.


    Bud
  4. Captain Jack

    Captain Jack Windows Forum Team Staff Member Premium Supporter Microsoft MVP

    Joined:
    Mar 6, 2010
    Messages:
    1,983
    Your Welcome ! Glad I could help :)

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