My keyboard doesn't work... until I uninstall the driver for it.

Discussion in 'Windows 7 Help and Support' started by Tomi Peltonen, May 26, 2011.

  1. Tomi Peltonen

    Tomi Peltonen New Member

    May 26, 2011
    I have an Acer Aspire 7535G laptop and a few days ago my keyboard stopped working. It works when I type in the password to log in to the OS, but after that the keyboard stops working. My quick fix is to uninstall the driver and let it reinstall its driver, which works and I can use my keyboard again.

    But then again, when I turn the comp off and start it up again, the problem reoccurs. Oh and also, the touchpad mouse doesn't work either, not a great loss since I use an external mouse, but it could tell something on what the problem is.

    So, to recap:

    PROBLEM: Keyboard and touch-screen mouse don't work
    COMPUTER: Acer Aspire 7535G
    OS: Windows 7 Ultimate 32-bit, 4GB RAM, AMD Athlon X2 Dual-Core 2.10GHz processor


  2. rgaal69

    rgaal69 New Member

    Dec 16, 2011
    I was having the exact same problem with the exact same Acer model, and I just did a BIOS update and that seemed to fix my keyboard and touchpad. This is the link where I got the updates Download

    Hope this helps!!!
  3. Medico

    Medico Senior Member

    Sep 20, 2011
    Might also try to update the Touchpad and mouse drivers. Acer should have drivers for the Touchpad (I know Sony does for our laptops). The mouse manufacturer should be able to supply the latest drivers for the mouse.
  4. Drumzigger

    Drumzigger New Member

    Jun 2, 2012
    If you still have this issue ive had loads of laptops come in with same problem . As windows 7 installs it loads separate drivers for keyboard and mouse and these sometime conflict with keyboard and mouse .Just go to manufacturers website and download there drivers and install then go to add remove program's and uninstall all related drivers except the ones you have just installed. This happens especially if the install disc is not genuine as extra drivers have been added that are not compatible. Hope this helps

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