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"There was a problem resetting your PC"

Discussion in 'Windows 8 Help and Support' started by Emilosg, May 27, 2013.

  1. Emilosg

    Emilosg New Member

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    May 27, 2013
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    Hi guys

    I brought a dell a couple of months ago (Inspirion 17R)

    I have been having huge problems with the internet on it, so i wanted to reset the computer to see if that would fix the problem, but it then comes up with "There was a problem resetting your PC" and i have no clue how to fix it, i have tried to use sfc /scannow and troubleshoot over and over again.. Nothing found.

    Please help.

    PS. Windows 8 was pre installed on the computer.
    Refreshing the PC also have problems... And just say: "There was a problem refreshing your PC"

    Thank you in advanced!
    -Emilosg
     
  2. kemical

    kemical Windows Forum Admin Staff Member Premium Supporter Microsoft MVP

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  3. MikeHawthorne

    MikeHawthorne Fantastic Member Microsoft Community Contributor

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    Hi

    This may be of some help, apparently Inspirons have a recovery partition.

    Here's some instructions.

    Note that if you go this way it will wipe your computer and restore it to the original condition including bloatware, so back up everything first.

    How to Start Up the Dell Inspiron Recovery Partition | eHow

    Mike
     
  4. Ashesh Kumar

    Ashesh Kumar New Member

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    Jun 14, 2013
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    I think maybe you could reset your pc using "dell recovery and backup" software (mostly it came pre-installed).
     

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