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Windows 7 freezes at startup and safe mode

Discussion in 'Windows 7 Help and Support' started by Goldfish1000, Oct 29, 2011.

  1. Goldfish1000

    Goldfish1000 New Member

    Joined:
    Oct 29, 2011
    Messages:
    2
    Hi,

    I hope you can help me as I have a bit of a problem :/

    Just out of the blue my laptop won't load up, just after I downloaded AVAST and i think the sertvice pack, my laptop has been playing up..

    It freezes just at the windows logo and when trying to load safe mode it freezes at the driver atipcie.sys and then proceeds to go to a black screen with my cursor just in the screen,

    Any help would be greatly appreciated :)
    Josh
     
  2. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
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    Location:
    N.W. Indiana
  3. Trouble

    Trouble Noob Whisperer

    Joined:
    Nov 30, 2009
    Messages:
    13,332
    Location:
    N.W. Indiana
    For the immediate future you might also want to consider foregoing the Avast install and replace it, at least for now with MSE.
    And make sure you don't allow the Windows Update Utility to install drivers for your particular hardware configuration.
    Type
    advanced system settings
    into the search box after click the start orb and hit enter
    Select the hardware tab on the resultant dialog box
    click the Device Installation Settings button
    Then the
    No, let me choose what to do radio button
    and then the
    Never install driver software from Windows Update
    then
    Save settings and OK
    Welcome to the forums and thanks for joining our community.
    Keep us posted as to how you are progressing.
    Regards
    Randy
     

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