Recent content by 1st Line Support

Try Control Panel -> Troubleshooter -> Network Adapter, when it goes wrong, Then try Internet Connection and so on, try to determine, where the problem is. Also you could try opening a command prompt (CMD) and type ipconfig, to determine your IP address (when the system is functioning), then...

You could try Windows Debugger (WinDbg), but it sounds like the GUI is being reloaded and your task is not refreshing it's icon

Try this:- Go into Services (Control Panel -> Administrative Tools -> Services) Stop Background Task Infrastructure Service Stop Windows Update In Windows Explorer go to C:\windows and look for Software Distribution Rename this to Software Distribution.old Go back to Services and start...

Have you updated your sound driver and but also the motherboard driver?

That report an error 0xC0000005 which is a program trying to run at the wrong privileged level. I would suggest you go to Start Button -> Control Panel -> Device Manager, find your Display Adapter driver and right mouse on it and select un-install, when prompted Tick the delete driver option...

Run sfc /scannow in an elevated command prompt, which ensures certain Windows files are the originals, then Windows Update should be able to be installed without losing your keyboard.

Try un-installing the driver and try again with the HP Support Assistant

The temporary profile is used when an error in the registry is detected. Have you tried to create a new user, login when the new user and move any files to the right location, if any. Then delete the broken profile.

Here is a good article about Windows 10 Activation Windows 10 Activation explained..

Have you HP Support Assistant to obtain the correct drivers?

Have you tried a System Restore?

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