Recent content by adamsk01

Thanks for the advice. I finally had time to do the things you suggested and it did work; the printer has now "survived" one restart and one shut down without being uninstalled. One problem remains: when I open up "devices and printers," there's still an exclamation-point icon next to the...

32-bit system

Hello, We recently upgraded our home computer, a Dell Latitude E6500, from Windows XP to Windows 7. Everything is working fine except for the installation of our printer, an HP Officejet 6310. I downloaded the full feature software and drivers and successfully installed them, even printed a...