Recent content by cmgoblue

Hello All, Well Microsoft Level 2 got back to me. They resolved my issue. As strange as it sounds it was a MEMORY issue. They had me pull all but one of my 2 GIG RAM modules, as as soon as I did that the installation moved on just fine. So I guess the bottom line is that some memory is not...

Reghakr, I believe the will provide free support for the first 60 days and for installation problems only. However I am not 100% sure on that fact. To this point there has been no mention of any cost. I have also been asking for help on the MS ANSWER forum and there is at least one other...

Well I have gone ahead and called the Dread Microsoft Tech support. Spent 2 hours on the phone with them and they still do not have a clue what is wrong. Basically they tried everything I already did. I have been escalated to Level 2 support. So someone tomorrow will try to get a hold of me...

Regahakr, I did review the post below, but nothing seems to help or is related to my issues. I am not sure where the application log that you are speaking about is located. However I did run the WINDOWS 7 UPGRADE compatibility tool. My system Checked out clean. So I was excited about that...

Hello Saltgrass, I let it go for over an hour. Nothing. I looked at the logs that were referenced. The last entries are that the system is rebooting and that is it. Nothing to tell me why is hanging up on this starting screen. Anyone else have an insight as to why my machine is locking up...

Hello, I am trying up upgrade a Dell E510 with XP to Windows 7. I run the 32 bit upgrade CD and it expands all the files and does its first reboot. It comes to a black screen that says STARTING WINDOWS. Nothing else. The computer basically stops at this point. How do I trouble shoot what...