Recent content by David737

If multiple tabs are open when you exit Internet Explorer 8 in Windows 7, you will get a message box" Internet Explorer, Do you want to close all tabs or the current tab? Then two options followed by a unchecked box call 'Always close all tabs' " If you check that box once, how can you return...

Solution Found. Due to Kiwi helpful comment, I tried solution in previous message and it worked. Yes, the box labeled "Allow Remove Assistance connection to this computer" was checked on the screen, but this must have been broken in the registry or elsewhere. We did uncheck this box and...

Wow. An interesting new addition to my tool bag. Obviously the box labeled "Allow Remote Assistance connection to this computer" is checked on the screen, but this must be broken elsewhere. I will uncheck this box and reboot the computer. Then I will recheck the box and again reboot the...

Hi Kiwi, I just wrote a detailed reply and lost it before I sent it. I was having a good day until I did that. Yes, I tried all the good steps you suggested prior to posting the original message. I had to do many of those items to get XP and Vista to work and never had any problem making it...

Thanks again for your continued good suggestions. I just tried Remote Assistance with another Toshiba Laptop with a Finger Print Scanner hardware installed, but also no software installed and the Remote Assistance Software works great on my two machines. It is award to help a friend in a city...

Hi Kiwi, Thanks for your thoughtful and quick response. We have not deliberately reinstalled the fingerprint software, but I know it still is partially-active. I will try to call my friend this evening with your good suggestions. Can you help me remember how we delete the stored fingerprints...

I have recently helped a few friends with Windows 7 build 7100 with no previous problems. Today a friend with a recent Window 7 build 7100 installation needed assistance and I suggest we use Windows Remote Assistance. He has a 3 year old Toshiba Laptop U205 with 2 GB of RAM and it seems to...