Recent content by Debbie West

okay DSSNORWAY, I did enter the prompt but it says "DISM" etc is unknown. I'll try the download from microsoft. Thanks! Will let you know if it works. I really appreciate your help! God bless! And have a nice Thanksgiving if I don't get back to you before then. At least my granddaughter is able...

Hi! I DID synchronize the time with internet,and it did help a little. My granddaughter was able to load some games. I'm not able to load some games I'd bought previously though. I"m getting Error # 0x80073cf9. I can't find out what that error code means. Can you help? The games are adventure...

Hi USSNORWAY! I started to say I DID sync, but I didn't. I just set the correct time. Will try to synchronize with Internet time server as you suggested. Thanks! Will let you know if it works!

Hi, I was unable to download any apps from my Windows Store after upgrading to Windows 8.1. I have had 8.1 previously so it wasn't the problem. I think my laptop got a virus. anyway I restore my HP Pavilion laptop to factory condition, as the store had also said it was corrupt by then. Today I...