Recent content by DRE44

Thanks for all the advice. I've looked at the suggestions, and found other things which are supposed to work, but no success yet. It looks like it's because I bought the 'one-off' Office and not the annual renewal version. Pity this wasn't mentioned by the seller! I think I'll be going back for...

New laptop, Windows 10 already installed. Bought Microsoft Office at the same time. After initial setup, I decided to download Outlook 2016 as I was used to using Windows Live Mail on my previous laptop. The download was successful, but it required activation via Office. I installed Office and...

Thanks to both of you. I tried the first process but it wouldn't work. I've now decided as the laptop is several years old, I should think of replacing it. I always thought that the upgrade to Windows 10 was for Windows 8, but Microsoft kept insisting it was OK for Windows 7. Thanks again.

Upgraded from Windows 7 to 10 at Microsoft suggestion. Everything fine for a while. Then lost 'start' button - lost programmes list and had to right click to turn off. Somehow the button started working again (Microsoft update?). Again everything fine for a while. 1. Have now lost 'start'...

Too late for what?

Correct programme downloaded now! Unfortunately no success. I dragged a file into the box as required. The response was 'access denied'. The file was still there on rebooting. However, I have found out elsewhere that there could be a Microsoft problem with Word 2010. It was suggested that I...

Thanks for the info. I have done the download, but there's no 'MoveOnBoat', even though the message said download complete. All I have is Zoom Downloader which wants me to buy the premium version. Sorry, no progress yet.

I installed the full version - part of the Office 2010 I bought with the computer. I have never had this problem with other documents.

A Word document suddenly changes into a 'read only' file which cannot be saved or deleted. I have 'saved' under different file names as instructed, but as a result I now have 10 versions of the document, 9 of which I don't want! The 'Help' file says go to 'Properties' and untick the 'read only'...