Recent content by igloo01

Thanks for the help Joe S. I've sent a message to the support forum to see whether they are able to send out a new plug (in case it's the plug itself). If not, I guess the solution is to use the one extension lead that seems to work!

Thanks for the reply. I have solved the problem, but don't really understand why! I tried your comment about not plugging it into a surge protector. I plugged it into a normal extension lead and it seems to be working fine, on USB 2 or USB3. I then plugged it into the wall (after a bit of...

Hi Joe, Thanks for the reply. I tried deleting the driver earlier today - I just deleted 2 of the USB drivers, but I was not sure which one was correct. Is that the best way to do it? Would Windows automatically pick up the USB 3 drivers? I don't think there are any specific drivers, or at...

Hi, I brought a Hitachi USB 3.0 Touro Desk Pro external HDD a few months ago. It's never been smooth sailing with it, and I've finally given up and am asking for help. The drive I have is here: Touro Desk Pro | HGST, a Western Digital company The issue is that, when I connect it up, the...