Recent content by JackK

Kaos, thanks for the suggestion but there is no Trend Micro folder in either Programs or Programs (x86). Any other ideas - please?

Thanks, Randy, but I should have mentioned that I'd already done that too. I'm really pulling my hair out over this and I don't actually have enough hair to give up this way! Any other ideas?

Running Vista Home Premium X64 and trying to install Windows 7 Home Premium X64. The install fails the installer's compatibility test with the message "The following issues are preventing Windows from upgrading. Cancel the upgrade, complete each task, and then restart the upgrade to continue...