Gavin: Thanks for the article. The good news is that hitting the reset button eliminated the annoying "Stopped working" error box; the bad news is that IE still didn't open, just a white page with a little blue rotating circle. I guess that could be labeled as progress.
when I attempt to open IE I get the box stating "Internet Explorer has stopped working" and the following problem details:
Problem Event Name: APPCRASH
Application Name: iexplore.exe
Application Version: 11.0.9600.17126
Application Timestamp: 53882d40