Recent content by jecournoyer

  1. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Hi Pat, so far my internet connection is solid, changing the channel really did do the trick. The only thing is when we turn on the microwave, it disconnects but then pops right back on when it's done cooking! Thank you SO SO SO much again for your help, I truly appreciate it. You are so kind...
  2. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Pat, I got into the router and changed the channel from 1 to 6 (it would only let me choose 1,6, or 11) and my internet popped back on with 5 full bars! Hoping it will stay on for good this time, but time will tell. Thank you SO much for your advice and help, I truly do appreciate it :) Thank...
  3. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Okay, just was thinking about it because nothing else is working. Also, the router is all the way in the basement and my laptop is usually in the upstairs (attic), plus we have a home phone and other devices in the signal's path. I will try those other suggestions you have made and write back...
  4. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Okay, I will give that a try and report back. Just curious, would getting something like a wireless adapter with an antenna to plug into the USB help at all? Thank you xx
  5. jecournoyer

    Windows 7 No Internet Access on One Laptop

    I disabled the IPV6 as well as the Wireless Connection 2, and it worked fine for a few hours. Right now I have a connection (full bars) but no internet access again. I get the same "make sure your computer is in range..." message on the troubleshooter. Here is my updated information from...
  6. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Also, I am now getting this message when I troubleshoot: "Make sure your computer is in range of (my SSID) and that the network settings match the wireless router or access point settings". Update: Just to try it, I disabled the "Wireless Network Connection 2" that was linked to the...
  7. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Hi Pat, I did the first section you sent me and none of that did the trick. How do I manually change the address to 10.0.0.1? I will try to disable the IPV6 now. Thank you.
  8. jecournoyer

    Windows 7 No Internet Access on One Laptop

    Hi Pat, Right now the laptop is working, but trust me it won't be in a few hours or so once it loses connection. When that happens, I will try the information you gave me and then let you know how it went. Thank you!
  9. jecournoyer

    Windows 7 No Internet Access on One Laptop

    I'm not sure where my other post on this went to I'm going to write it again. I recently switched over to Xfinity internet and one of the laptops in the household is not connecting to it correctly. After deleting it from the router and adding it back, the new error message I receive from...
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