Recent content by JeremyPSLin

Remove the patch KB5000802 and suspend the windows update until Windows fixes this issue. The patch status update from Windows is as fellow: Windows 10, version 20H2 and Windows Server, version 20H2

I finally found the root cause! The Windows update was proceed to update KB5000802 while Office365 was installed. And this patch caused the printing in-complete, I removed the patch and now the printing back to normal. How can I stop Windows to update this patch? Because once I removed this...

I remembered the Windows 10 20H2 patches was also updated when I installed Office 365. But the recovery date is expired, is there any way to remove an Windows update therefore?

Yes, that's why I come to this forum. I just click right button of mouse on the picture and choose the print function to print the picture. That's part of Windows. I don't know what software I should re-install. Thanks for suggestion!

My printer supplier does suspect the printer driver problem. However it's normal no matter print text or picture using other software e.g. Paint.

Where I choose one or several jpg files in Windows and then press "Printing" option, the printing result is in-complete. This issue occurs after we installed Offce365 business version and Office team said we need to report it to Windows team. Would anyone can help?