Recent content by jerryg50

This link below contains a comprehensive description about the type of Blue Screen you are describing. It is basically indicating damaged operating system files. They go in to system recover from restore points and or recovery from a system image, and etc. Personally, I found when there are...

This can be difficult to remotely fix. Go to the properties of your sound in Control Panel. Find the device type, set as the default device, and make sure it has a check mark on it. In the device manager, does the sound device indicate with a yellow explanation? If there is a yellow...

Make sure your headphones are at least 40 Ohms impedance or greater. Some computer sound circuits could have issues with impedance matching. There is a remote possibility the jack in the computer where the headphones plugs in to has an issue, or the devices on the circuit board of the sound...

Re-install completely from scratch using the installation disks that came with the computer. This is to bring it back to new factory state as like when it was bought. If it will not let you, remove the hard disk, add it to another computer using USB adapter, and remove the partition(s) on it...

I have seen conflicts with Win 10 and WiFi with some types of motherboards and laptops. If you cannot re-load the original or updated drivers to make it work, I suggest buying an external WiFi USB adapter. Install the drives and software that comes with it. Chances are it will work for you. I...

Do you have the software that came with the webcam? Uninstall and re-install to see if this fixes it. Make restore points before doing anything and for each step. You can try to rollback the new updates. Most likely this will fix it. I would try uninstalling the webcam software and putting...

Try the disk in another computer. Try a known good disk in your DVD unit. I have seen a defective lase in drives cause this type of thing. In fact I had on my own computer, it would burn disks okay, but could stop reading at half way through the disk. I changed the DVD unit for a new one and...

Try another mouse on your computer, or try your mouse on another. Make sure the fault is not the surface you are using. Best to use a known good surface, as like a mouse pad. If all fails and the mouse is good, uninstall it, and then reboot. Do not delete the mouse software when uninstalling...

Try connecting directly on Ethernet and not using WiFi. Check in Windows Policies about making sure updates are allowed. You should search Google for instructions because this is a bit involved. Check also if the services for updates is active. I have also seen the update part of Windows...

This looks to be the setup of your display card. Take care, with some types of display cards if the resolution specs of the two monitors are not the same the display card will not be able to work with both at the same time. This has to do with the capability of the hardware. I have seen this...

The i3 is a very small processing power in relation to the actual demand for Win10, even though it can work. The drivers for the WiFi networking of the Laptop may be the issue. If you can see if you can install the drivers. Being DELL, it may not be a separate disk or thumb drive as like most...

The security in my system will not allow me to open any attachments. You should have posted the text in the body of the posting that is in cordinance with the date and time. What was the code on the Blue Screen of Death??? Were you able to get that code? Does your computer start in Safe...

Register the lisence with MS using an MS account. Your password to the sccount should activate. Make an image backup of the present system. You can also call MS support about the problem. If they have proof you are the owner they in most cases can get you in. They will charge for this...

Get in touch with the Anti Virus support. If you have a paid account you should get support. They can fix this for you. McAfee and Symantic are very good for support like this.

Register yourself on MS with your old installed drive. Then install the new drive. Then you can log into the MS site and re-register. Most of the time this works. You should register in the first place. This way if you do have any problems with the OS you have proof from your login you are the...