Drew: Thanks for responding. this HP was not win 7 ready, and I am using the drivers from the HP website, and this was doublechecked by their support guy. I should have mentioned that.
:confused::confused: I have just purchased an Acer Desktop and an HP all-in- one. The computer was pre-loaded with Windows 7. All attempts to install the printer, even by their tech support guy met with failure. The print driver does not load. However, it installs the scanner just fine...