Recent content by jmbtexas4

  1. J

    Windows 10 "We couldn't complete the updates..."

    Hi Guys, Sorry for the confusion. I have done the Windows Update Reset, and the problem remains. I have tried all the great suggestions you guys have give me in this thread (besides PC Reset or Refresh), and I really appreciate it. Is there anything else I can try to fix this without...
  2. J

    Windows 10 "We couldn't complete the updates..."

    Hi, yes, I did click, and it didn't say for sure, so I did some more research, and I read I lose my programs but not my files with Reset. I will check it out later. Thanks!
  3. J

    Windows 10 "We couldn't complete the updates..."

    Hi Holdum, no, I have not resorted to Reset (or Refresh) yet because I don't want to lose my Office programs.
  4. J

    Windows 10 "We couldn't complete the updates..."

    I used the ESET uninstaller to remove ESET (since the subscription expired), but I didn't use the "ESET AV Removal Tool" you suggested. I just used it, and the only application it found and is asking me to remove is the Firefox browser. Should I do that?
  5. J

    Windows 10 "We couldn't complete the updates..."

    Hey Neemobeer, I followed your instructions and still have the problem. I updated the log file for your review. Is it possible this issue is related to users? I have seen some articles which suggest that. This is an old work computer. I tried to uninstall ESET after the subscription ran...
  6. J

    Windows 10 "We couldn't complete the updates..."

    I already installed Windows 10 with no problems. It was an update that had a problem. Why would the in place upgrade get corrupted when I have already installed Windows 10 successfully?
  7. J

    Windows 10 "We couldn't complete the updates..."

    Hey Holdum! I ran the first scan, and it said, "Windows Resource Protection did not find any integrity violations." I ran the second sand, and it said, "The restore operation completed successfully. The operation completed successfully."
  8. J

    Windows 10 "We couldn't complete the updates..."

    Holdum, I tried the in place upgrade, and I get this error: 0x800F0830 - 0x20003 The installation failed in the SAFE_OS phase with an error during INSTALL_UPDATES operation Again, I have upgraded to Windows 10 without any problem, but I can't install the update for Windows 10 Version 1511...
  9. J

    Windows 10 "We couldn't complete the updates..."

    I don't want to wipe my drive and start over because this is an old laptop from my prior company, and it has Windows Office on it. I don't want to lose those programs.
  10. J

    Windows 10 "We couldn't complete the updates..."

    Hi, I did make it clear from the very beginning. In fact, in the very first post of this thread, I wrote: "I upgraded to Windows 10 on several computers with no issues. However, on one of my Dell laptops, after installing W10 regular updates, I get the following below message after restart...
  11. J

    Windows 10 "We couldn't complete the updates..."

    What are you talking about? I have already explained I successfully UPGRADED to Windows 10 from 7. The problem is that I now cannot install UPDATES for Windows 10.
  12. J

    Windows 10 "We couldn't complete the updates..."

    Yes, I used the media creation tool to upgrade. I'm trying to find an easier solution before trying all the other more complicated things.
  13. J

    Windows 10 "We couldn't complete the updates..."

    I looked at it but it seems a little complicated.
  14. J

    Windows 10 "We couldn't complete the updates..."

    I upgraded from existing Windows 7 configuration. I did not do a clean install. I just ran the Windows Update repair tool, but the problem was not resolved. Thanks
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