Recent content by JudyS

  1. JudyS

    Windows 10 setting up new pc - can't connect to network

    First of all, many sincere thanks for both your suggestions. It is very generous of you to spend time trying to help strangers. Also, it should be noted that it was my roommate's PC that I used to make contact here and to download suggested fixes, so I know my wireless network is functioning...
  2. JudyS

    Windows 10 setting up new pc - can't connect to network

    No need to apologize, I'm just grateful for the help. Unfortunately, I still get the same answer ... that Windows has determined that the driver software for your device is up to date -- Qualcomm Atheros QCA9377 Wireless Network Adapter, and I still have no network connection. It's odd...
  3. JudyS

    Windows 10 setting up new pc - can't connect to network

    I followed all the steps. Using my roommate's PC, I downloaded the driver file onto a flash drive, then I uninstalled the current driver (Qualcomm Atheros QCA9377 Wireless Network Adapter), and installed the new driver file (Intel WIFI driver for Windows 10). I rebooted and the old Qualcomm...
  4. JudyS

    Windows 10 setting up new pc - can't connect to network

    Hi Kemical, Thanks for that information. I haven't had a BSOD for 15 years--guess I've been lucky. Just to be sure I understand, when you say uninstall the old driver, are you referring to the Wireless Network Adapter or something else?
  5. JudyS

    Windows 10 setting up new pc - can't connect to network

    I took it out of the box this morning -- Lenovo Desktop 510S with Win10. My first new PC since Win7! I have received 3 different messages while trying to connect to my home network: First, I got this message: IRQL_UNEXPECTED_VALUE. I rebooted and this time I got the message WINDOWS 10...
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