Recent content by jvm

Thanks Mike. I followed the instructions on that link. After many false starts (it took me some time to figure out how to change the boot preference - F2 Setup - I finally got it to work. I'm in!! I appreciate your help.

I just bought a new Dell Inspiron with Windows 7 installed. I went through the setup and created a password containing an &. I entered the password twice and it was accepted. I wrote it down so I would not forget. Now it tells me "The user name or password is incorrect." I called Dell...