Recent content by klutz13

yes it is started. Should I try an earlier version of the AMD audio. And if so, where would I find it? Thanks for all of your help.

It is enabled.

External speakers don't work either.

I have the following choices: safe mode safe mode with networking safe mode with command prompt enable boot logging enable low-res video last known good configuration (advanced) directory services restore mode debugging mode disable automatic restart on system failure disable driver signature...

There is no red x under sound in the device manager. How do I check it in bios?

I have an hp g6-1b60 laptop. AMD High Definition Audio Device. I had to replace my screen because it cracked. When I picked up the computer, there is no sound. There is a red 'x' over the speaker icon and says "No speakers or headphones are plugged in". They claim they didn't touch the sound...