Recent content by ladylaw23

Just writing an update to say I managed to solve the issue by turning off my AV completely before trying to start the service again and it worked (I obviously changed it back to manual once it started)! Annoyingly, I had actually already tried this before by turning off individual components of...

Thanks for taking the time to post the above. It's definitely not malware/virus or a hardware problem as I have tested for both, and I'm running sfc /scannow from an elevated cmd right now, so I'll post an update if it comes up with anything significant. In the meantime, do you have any...

Thanks but unfortunately doesn't help - as mentioned, I specifically ran everything as administrator (right-click, run as admin) once I figured out it wasn't going to be an easy fix. No gwx. Cows??

System: Win 7 Ultimate x64 on an HP Pavilion DV6. My account is the only proper user account on the laptop and is an admin account. When trying to do a system restore, it came up with an error that the Volume Shadow Copy Service was not working, though that error code is irrelevant for the...