Recent content by LisaL

Hi! Here is a little update: I just installed a brand new 4 gb ram and the issue isn't solved. The computer is still slow and the basic information about my computer still says that there are 2 gb installed memory (when it should say 6 GB). I just ran the windows memory diagnostic tool and it...

Hi again Syex. So I removed the 4gb ram and put it back in again, and the computer didn't boot. So I removed it and started the computer with the 2 GB ram only and it worked. So I guess my 4 GB ram is completely dead now and I just need to buy a new one?

No, I haven't tried! I will do it and let you know if it fixes the issue. Thank you for your answer!

Hello everyone, I have a big problem of slowness with my laptop. I checked for viruses and malwares with different programs (nothing detected), then I reset my laptop to factory settings and my computer is still slow. As soon as I open it, more than 80% of the RAM is being used (with not a...