Recent content by Manday

I just wanted to let you know that we got it up and running. My husband decided to unhook the modem again and pulled all the cables off the back of it and let it sit for a few hours. When he hooked it back up, it connected immediately and has been working ever since. Guess it just didn't get...

Ok. Just got off the phone with my ISP. I am apparently getting a valid IP address that matches the one returned with ipconfig but I still cannot get to the internet. I went from the error message telling me to contact my ISP to the same old "Internet Explorer cannot display the webpage" and the...

Quick progress update: The reset seems to have worked, or at least it seems to have made progress. I was afraid to take the battery out before is the only reason I hadn't tried it before. After the reset, I got a message inside Internet Explorer that there was a problem registering my...

I thought it might be my connection, too (as did HP), but my Dell works perfectly. I've assigned the IP address to the one that my Dell gets and it still shows no connection. I've also disabled the IPv6 since my IP is an IPv4 and that didn't work either. I have not tried the public dns...

Thanks for the quick reply. I would definitely prefer to get this working as-is instead of going through a reinstall. As for the connection type: I am on Cincinnati Bell Cable internet with a direct ethernet connection to a SBV5322 Digital Voice Modem. I've called my ISP and they assure me...

Some background: I have looked through dozens of posts and google results and tried many troubleshooting steps including over 15 hours on the phone with HP tech support. I cannot get my computer to recognize the internet at all. I have had 2 HP computers and am now on a Gateway. All have...