Recent content by matafoya

Saltgrass....thank you so much for all the time you put into helping me with this. Nothing has worked, I will have to see if I can borrow a Windows 7 cd from someone. I did the step by step fix it myself. Some of the items I was renaming came up as invalid. but most of them were fine, that...

Unfortunately, I don't really understand what the fix it myself instructions are telling me to do. :( I need step by step. I wish I could just reinstall windows 7 as a repair but it is not letting me do that either, each time it gives me an error that the cd/dvd device driver is missing and to...

Here is what I found on the readiness tool log files after researching how to find it: ================================= Checking System Update Readiness. Binary Version 6.1.7601.21645 Package Version 19.0 2013-07-13 11:23 Checking Windows Servicing Packages Checking Package Manifests and...

I just tried to download the update and install it manually and that did not work either. It said install not successful and when I clicked on more details it simply said element not found and included the same error code as before.

To answer your questions....I don't know what log you are referring to with the readiness tool. I don't believe there were any problems. The problems arose with the troubleshooting tool. When installing the sp 1 windows 7 update, it will download and get about 3/4 of the way through the...

I continue to get error code 80070490 when trying to install the sp 1 on my windows 7 os. I have tried to run the system update readiness tool as well as the automatic troubleshooter. The readiness tool does what it needs to do without trouble. When I run the automatic troubleshooter I...