Recent content by MiYarnStalker

I cannot access my Microsoft account even though I updated my password a month ago and logged in successfully using it the same day. I'm being sent a form that wants the information that I used when I set up my account. It was included with this laptop and I upgraded to Office 365 and pay a...

I did mention in my original post that I have ESET and we do have the NOD32 version. We did more looking around yesterday and discovered that this account is the phantom account created by ESET as part of the anti-theft feature. All is well. Yes, I have malware software. My practice is that I...

Yesterday morning I turned on my laptop and discovered a new user account had appeared during the night. We searched, removed it, ran ESET, deleted Edge since the user seemed to be associated with it. My webcam is turned off, disabled, all features are disabled, microphone off, piece of...

I was wondering if there was. Thank you! When I'm back on my laptop I'll do that and share the results. My sister might want this info as well since she has been experiencing the same time with her laptop. She's an at&t subscriber running on windows 10 and her mobile hotspot.

Looks like my attachment didn't stick.

As you can see I was having a connection issue just trying to reply. Ok. I'll see if this goes. I got disconnected once again. If I was using my tablet I'd have a constant connection. This morning I was online for over two hours with no interruption. Here, on my laptop I get about two or three...

I followed the directions and now have this long .txt file here on my screen but am not finding a way to upload, save or print. If I print screen I will have more than one page. Is there a particular section that has the information that I'm looking for?

I followed the directions and now have this long .txt file here on my screen but am not finding a way to upload, save or print. If I print screen I will have more than one page. Is there a particular section that has the information that I'm looking for?

I have gone through the troubleshooting described first already. When and if I get my laptop to connect and stay connected tomorrow I will attempt the second part of your suggestion. I'm using my phone now.

I have gone through the troubleshooting described first already. When and if I get my laptop to connect and stay connected tomorrow I will attempt the second part of your suggestion. I'm using my phone now.

From what I gather, it's not just me. Other devices in my house will stay connection. My Samsung Tab Pro stays online, my Kindle Keyboard stays online. My Moto Z Play will play non-stop music and stream video all day long. My recently updated 2 year old Windows 10 laptop won't. This just started...