Recent content by msr

Mine is fixed!. I rang Windows support and they walked me through it. I logged in as administrator and performed a clean boot. All installed ok.

Hi all, Apologies if this has been mentioned already but I could not find an answer. I am running Vista Home Premium SP2 and am trying to upgrade to Windows 7 but having no luck. It starts to install but then hangs at the first stage "collecting information" with a box on the screen saying...