Recent content by nkwablahii

HI Randy thank you. I have filled in the specs sheet to the best of my ability. The only portion i could not ill out was my Power supply unit info. I have attached the zip containing the information gathered from the various programs you recommended. I must add though in the past 20hours of...

Hi Randy, I have run the powercfg and there was a problem with power management with the sleep function. specifically: 'Platform Power Management Capabilities:PCI Express Active-State Power Management (ASPM) Disabled: PCI Express Active-State Power Management (ASPM) has been disabled due to a...

hi Randy So i run the anti virus software programs and used the avg proprietary uninstall tool. I realized the laptop stays on for about 4 hours and then a bsod . once again i have attached an associated dmp file. thank you once again for your help. i apologize for the continuous many posts

HI randy , i just had multiple BSOD's with different error messages. Please find attached the dmp files. thank you

thank you very much. avg is gone .. thank you. lik eyou said, after installing avg i had a bsd, i have now removed it and installed MSE. i will update you your assistance is greatly appreciated

Hi Randy, Thank you very much. I removed norton anti-virus and put on avg free anti virus just to keep me safe as i monitor the situation. I have 2 other dmp files fro the origianl BSOD(not after removing norton) but the file manager is not allowing me to attach one of them. I have attached...

I have been having BSOD's from 2 weeks of owning this laptop. I have reinstalled windows and drivers, hard drive and soun card replaced.. still BSOD. please find attached the dmp files i have gotten. please help

Thank you for your speedy response, I will do all this and update you on the outcome

thank you very much

I had multiple BSOD's on my laptop, i had to reinistall windows 7 because it could not boot up. After reinstalling and adding all drivers I got another blue screen.Please find attached the dmp file. Please help

I had a few BSOD's and was going to do a system restore as I could not even get to post the dmp files up here coz the pc kept restarting with BSOD. Upon starting the system restore to factory setting i got another BSOD. now the laptop only turns on to a black screen asking for windows 7...