Make sure you are in the Contacts section, look at the top of the page for 2 small blue arrows with the words "Sort by" (next to the View as button.. Click the tiny black triangle and you should see the First Name Last name option. Sorry to take so long to answer but I am in the middle of the...
I think I found it: Under the Home tab in Live Mail, under View there is a Sort By with an arrow. Click there and you have a choice of how to sort, last or first name. Pam