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Windows 10 DebugDiag isn't capturing Windows Defender crashes
Just for the record, we ended up disabling the real-time scanning of Windows Defender and using Trend Micro instead. So we're not getting the crashes of Defender anymore (because it isn't running ;))- pearj
- Post #8
- Forum: Windows Help and Support
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Windows 10 DebugDiag isn't capturing Windows Defender crashes
Great thanks for the advice, I'll try disabling the Trend Micro completely. It sounds like picking and choosing bits of Windows Defender and Trend Micro might not be viable.- pearj
- Post #5
- Forum: Windows Help and Support
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Windows 10 DebugDiag isn't capturing Windows Defender crashes
Yes there are events in the event log: I don't expect SFC /SCANNOW to help as this is present in a Corporate SOE that appears to affect all users. We do also have Trend Micro installed too, but it's real-time scanning component is disabled. So I really need to find the smoking gun, which I...- pearj
- Post #3
- Forum: Windows Help and Support
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Windows 10 DebugDiag isn't capturing Windows Defender crashes
I'm trying to diagnose Windows Defender (MsMpEng.exe) crashes, which are happening every 5 to 10 minutes. I've been following the post of Windows 10 - Troubleshooting program crashes to try and get crash logs, however DebugDiag isn't capturing the Windows Defender crashes. I see in the...- pearj
- Thread
- debugdiag debugging windows defender
- Replies: 7
- Forum: Windows Help and Support