Recent content by Quinn

I'm going to call it quits on it. I'm thinking the drive is just corrupt. It says that the BitLocker metadata is not valid. I'm just going to recommend to the customer that he sends it off to Microsoft for repairs if possible or that we could attempt to replace the drive, but there's always the...

I'm not very familiar with the mountvol command. I'm having some trouble using it. And I don't know if there is really a problem with the install media. I have multiple copies of windows on both flash drives, disks, and external hard drives and have tried them all already just in case. It seems...

I'll give it a try and post an update

The disk is Disk 0 Attributes: Current Read-only State : Yes Read-only : No Boot Disk : No PageFile Disk : No Hibernation File Disk : No Crashdump Disk : No Clustered Disk : No I'm thinking it's the Current Read-only attribute that's causing problems. And I'm not sure any other way to remove...

I used: manage-bde -unlock C: -RecoveryPassword "Bitlocker recovery key here" I then tried to do: manage-bde -off C: and it gives an error saying that it has write protection and cannot turn it off

I tried to with diskpart and there was an error. It won't clear the read-only attribute

I work at a computer repair shop and I finally came across something I cannot get around. A customer brought in a Microsoft Surface Book that has BitLocker protection on it. Windows is corrupt and I am using a windows 10 disk to repair it. I have his BitLocker recovery key so I can unlock the...