Recent content by reynald pierre

Hello, After installation of windows 10 on my laptop (and keeping also my previous windows 7), I can't play DVDs and CDs. I went to control panel and Autoplay to re-define how to play the medias, that does not work. If I put a CD or a DVD, it is rejected. What can I do to solve that, please...

I already ordered another Seagate disk (one of 2 TB). But I expect to find a solution with the disk damaged, since I continue to receive the message that the disk functions correctly. Henng

Hello Trouble, ... I finally made the test. That was the second video that worked... ... I took off the section where the usb is plugged... As I have a second external disk quite similar, I changed the section "usb" (I put the one of the right disk over the bad disk and vice versa). I noticed...

Hello strollin. Please, see this link concerning my device. I would like to know how I could remove the enclosure. http://www.amazon.com/gp/product/B00829TIIQ/ref=oh_aui_detailpage_o03_s00?ie=UTF8&psc=1

I understand kemical. but by tapping the disk with one finger, I noticed that the indicator light of the disk functions. But I don't know how to interpret this message... Maybe a specialist could. Henng

I had a communication with Technical Support of Seagate. They gave me as answer that the disks malfunctions (what I knew already) and need to be changed. But when I plug the usb of the disk, I hear the sound of a disk that turns inside the enclosure. I tried once to hit gently the disk, the...

or if the connection in the enclosure that misfunctions

How could I verify if the disk functions correctly please? Henng

Thanks for the info. But I don't how to recover info from the disk if I cannot see it when I go to my computer since it does not light. I wanted to buy another enclosure on ebay, but I cannot verify if it's the disk that has a physical damage or if the enclosure that misfunctions Henng

"Only removing it from the current enclosure and using another means of attaching it to your computer would reveal if that is the problem or not". Interesting this proposition !!! But I don't know how to do it without damaging the disk. Regards, Henng

Hello My external disk fell on the ground. And since, it did not function. It did a bip when I plug or unplug it. The light indicator does not appear. The disk is visible when I go in computer management --> "computer-manage-device manager-disk drive" but it does not appear on "disk management"...