Recent content by rgetchis

I just got my computer back and all they did was reinstall Vista like I told them NOT to do......I will try to update W7 again. Did you guys use the Custom or Upgrade option on the ACER W7 package? Rhubli did u try the DVD drive more than once in windows media center. I did dowload the Vista...

They lead me to believe it will come back w/ W7. I made it as clear as I could (written in bold all over my computer)- well see. According to them the warranty requires me to pay one way shipping which sucks but I bit the bullet. I asked them to do a clean install of W7 and make it like...

I did have them note my file that to not reload Vista. I also attached a sheet taped to the computer explaining the problem again and in big bold letters saying I need W7 on this machine. I just got an email saying it will be fixed in 7-10 days. Frustating knowing if I waited another week the...

Yeah I got excited last week when someone else pointed this out to me. No luck though, I kept the computer plugged in and the drive still disapeared. I didnt see that step 3 even included it in the 3 applications that it included. I did also download the new version of E power managent on the...

Unfortunatly I was able to install all 3 steps and sitll have the problem. The drive works once on start up then is simply disapears for the icons in "computer" menue. I have tried every fix posted through the web and Acer support and have given up and sent the computer to them to deal with...

They tried the deleting filters fix with me over the phone with no success and told me to send it in. I am hesitant becasue he suggested that they may restore Vista. I told them absolutly not that the reason I bought their product when I did was for the upgrade. Frustating, you would think...

Rhubi, I have the same exact issue. No upper or lower filters to delete, so that fix does not work for me. The cd drive will work once on startup then it usually disappears all together or windows doesnt recognize the CD. I spoke with Acer tech 5 days ago and they want me to send it in which I...