Elmer thank you very much for the reply. Unfortunately, the problem is still there. Yes, I did try with the UK as opposed to the Ireland language option, and I also tried the ctrl/shift possibility, but nothing works.
Hello - my inverted commas key and the "@" key are transposed. I have done the obvious: gone into Regions and Language to check that the settings are not US English (they are English (Ireland)). Having trawled the Internet I cannot find any other solution to the problem. Any help greatly...