Recent content by RPerlot

I hope you can read this. In all fairness, if the solution is really that simple, MS could have resolved this 3 months ago. Instead, they keep saying they are sending me a disc, then they close my SR without going through this process?

Still no luck. I've updated all drivers. Scanned registry and searched for malware. Microsoft has been no help at all. After failing to call on the appointed time three times, their tech said they'd send me a Win7 disk so I can walk through rebuilding my system. Then they promptly closed...

A couple days ago, my computer hung after going into an idle induced sleep. It would not wake up. I had to power off. This problem continues. Another symptom is it will not shutdown or hybernate. It starts back up again. Things I've already done: Uninstall Roxio Turn off Wakeup on Lan...