Recent content by Sentosa99

I was able to find info to get it to boot from the DVD drive first and started the reintallation of Windows 7. I assume this will work and eventually solve the issue. Thank you for your support!

I found directions for the Insirion N5010. I'll try that next and see if it works. BTW, can I roll back my system to an earlier version using the Windows CD from the drive? I tried rolling back the system early in my efforts to fix the problem or at least get to a more stable state, but...

Before I reboot again, which has been the source of my repair loop, the system restore options include cmd. Can I use that to navigate to the the drive and run set-up to install Windows? I will also try your battery suggestion if I need to reboot again. Thanks

I had tried repairing it twice from the Windows DVD, so I just ran it a 3rd time. It failed again. I copied down the Problem Signature info, if that's useful. From the screen saying it failed, I was able to reach the Systems Recovery Options screen this time. I already tried using the Dell...

Thanks for your suggestions. To reply to the questions: I followed the AV steps at Purpose of doing a virus scan after booting Windows in safe-mode? - Microsoft Answers I also tried the option two using the Dell restore disks I made at System Recovery Options - Windows 7 Forums When the Dell...

My son's laptop is stuck in the system repair screen and just stays there. Here's the background. His laptop was dog slow when he came home from college. The only way to boot it was in safe mode. I suspected a virus and ran multiple AV checks recommended on the Windows 7 support forum. No...