Just find something Bizarre. I went on one of my family members laptop and she had the same problem as me, the DVD drive is gone! She has a dell laptop too. And the weird part is that she hasn't used the laptop for like a month now and she is on windows 8.1.
Well, I just removed the drive, there was no sort of reset button. I didn't want to unscrew anything else on the drive. So, I put it back in the slot and turned on my laptop. Still nothing, which is a shame. Someone told me that there is a little company local where I am that does computer...
Well, I just removed the drive, there was no sort of reset button. I didn't want to unscrew anything else on the drive. So, I put it back in the slot and turned on my laptop. Still nothing, which is a shame. Someone told me that there is a little company local where I am that does computer...
Finished talking to Dell. They said that my warranty is expired so I would have to pay a charge to get my laptop repaired which is around $150 I think and that's just a waste. The guy did say I could try resetting the optical drive.. But I was confused by what he meant.
I have not spoke to dell since their support isn't available until Monday (today). I will check my BIOS once again and see if my DVD drive is there or not. If it is I will most certainly go back to windows 8.1. And if my DVD drive is 'broken' I will buy an external one since sending it in for...
I've tried that too, it said "Operation Completed Successfully", but when I restarted my computer there was nothing. When I looked in the registry it did show Controller0 there already.