Recent content by Tony H

Guys, After many trips round the houses, I was getting nowhere. Took it to a local tech who fixed it in less than 2 hours. its all back again and there are no hardware problems. Thanks for your advice, Tony

Thank you both. So here is what happens when I now boot up my 5 year old Acer laptop. I get to the blue screen with the date and time on it. Pressing enter take some to the screen where I enter my profile password. The message I then get is: The User Profile service failed the sign-in. User...

Good afternoon all, I have lost access to my profile after resetting to a 3 month ago System Restore point (needed to reverse some DNS settings that were slowing the laptop down to silly point). I cant access my old profile and cant get to an admin mode from hard re-boot. If I reboot from the...