Removed all personal info and reset back to original factory settings. Everything is back working again. Updating everything and going to try the Windows 10 upgrade. Wish me luck and thank you to all that gave your expert input.
The computer is only 3 years old. Don't really want to replace it. I just have files and personal photos etc.... On the laptop. I think my best bet is to back up these to a card and do the recovery option or reset it to the factory settings. Then just run the Windows 8 that came with it. Will...
ok. Completed the hardware testing and the results were:
Processor check: passed
Memory check: passed
Hard drive smart check: passed
Hard drive short DST check: passed
Battery check: primary - ok
Wireless module check: passed
System board check: passed
System test: passed
I had removed the usb...
So I went and bought a usb wifi adapter. Installed it. It shows in my device manager as working. Still no internet access. Won't even open or show connections. This is really pissing me off!!!! Lol
If I connect an Ethernet cable to the laptop, it doesn't see it and I can't connect to the Internet. Not sure if that helps with the diagnosis or not.
Again, thanks to everyone that is trying to help me. I'm not computer savvy , but I can figure some things out. Lol
Thanks everyone for your suggestions. BBJ...the Windows 10 version is 1511 (OS build 10586.494).
The NIC shows up in device manager. I have uninstalled it 3 times, along with the driver. I have been to the hp site and downloaded all network related drivers and installed them in the laptop...
Wouldn't the issue have to be with the latest update on Windows since I was able to restore to right before the update and everything worked fine. Then with Windows automatically updating, it wouldn't work after the update. I did this 3 times and it worked after restoring each time. Then it...
So I downloaded drivers from hp and then Intel to a drive on another computer. Executed them on the one not working. No success. Still has the same message that "Windows did not detect any networking hardware ". An I going to have to reset this computer back to its original settings?