Okay, the upgrade is complete, a total success, everything important has transferred smoothly (I haven't checked everything!), and the ESET AV software is installing. Thanks to everyone for the advice, and particularly for the pointer to the Norton Remove utility!
Good point - I should have covered that. I uninstalled the Pareto Logic AV, did my best to get rid of the Symantec that came with the PC. Symantec is notoriously tough to get rid of completely, so I'll go back and double check that. I plan to use ESET nov32 version 4, as they have a...
I tried to upgrade from Vista Home Premium to Windows 7 Ultimate. The install failed because the compatibility check (wrongly) said Kaspersky had to be uninstalled. I wasn't thinking of deleting registry entries - if the "Rhapsody" entries are the problem (because of the appearance of "kav" in a...
Puzzling - the three previous upgrades worked like a charm, and an upgrade would be particularly useful on this machine. Would it work if I did a clean install on a new HD, then ran the file transfer utility? Alternatively, if W7 is relying on a registry check to identify programs, are the...
I'm upgrading from Vista Home Premium to Windows 7 Ultimate RTM, x86. The system is fully compatible, but Windows 7 installer tells me I have to uninstall Kaspersky first. We've never installed Kaspersky on this machine. It doesn't show in the Control Panel program list. There's no sign of...