In answer to ROBOT
item 1. Go to Settings > Apps > Optional Features there isn't an Optional Features
item 2. created a local account, none of the Hello face or pin didn't work with the new account..
item 3. windows bio-metric was active and automatic
item 4. nothing was disabled
item 5...
In your suggestions,
item 1: not working
item 2: it's not allowing me to change the PIN
item 3: didn't work
item 4: set up option appears
Also the update log show no installation of KB5055523
Windows Hello face isn't coming on when logging in. It always show the PIN login window. The setup process seems normal until you try to login where the login window always asks for the PIN. I've tried all the fixs listed in the apr 25, 2025 message, I've reset windows 11, reloaded the camera...