Recent content by WilliamP

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    Windows XP Help with Desk top

    How do I set my print screen files to my Desk Top?
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    Windows 7 E Mail contacts dissadeared

    System restore was turned off. I guess the data transfer software turned it off.when I installed the new SSD. I ran Malwarebytes scan Superantispyware scan and AVIRA Pro scan. Nothing was found.
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    Windows 7 E Mail contacts dissadeared

    We have Windows 7 and use Windows Live Mail for E Mail. Today for no apparent reason our contacts are messed up. My wife had a lot of them separated into different groups. One group that had 43 contacts may have only 8. All the groups have less than they bare supposed to. What could have happened?
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    Windows 10 Windows 10 wouldn't open

    Here is the situation. As it turns out . There was a USB hub connected via a USB cable. The little receivers for the mouse and keyboard were in the hub. The cable was bad. I found that out when I tried connecting an external DVD drive to the cable. All seems fine now.
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    Windows 10 Windows 10 wouldn't open

    It seems to me that the USB controller is messing up. I am going to get over there and find out.
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    Windows 10 Windows 10 wouldn't open

    Help guys. I got another phone call. She went to shut down the computer and didn't have a cursor so she held the button down. She tried to start it again and couldn't get in. She tells me that when she tries to put her pin in nothing shows on the monitor. So it seems that it decides to not...
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    Windows 10 Windows 10 wouldn't open

    Thank you .I'll let her make that decision.
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    Windows 10 Windows 10 wouldn't open

    Thank you my friend. Her husband is dead and I am her computer tech. I am not great at it,but I know where to get help. When something happens she calls my wife crying.
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    Windows 10 Windows 10 wouldn't open

    I am not positive, but this is what I believe. I found out that she uses the key pad numbers on the right side of the key board. The num lock was probably on. So after several attempts it locked her out. I had her go into the sign in options ant try to reset the pin.At this point it would open...
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    Windows 10 Windows 10 wouldn't open

    I want to thank you all for the help. Right now it is opening with her original pin. So I am happy with that.
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    Windows 10 Windows 10 wouldn't open

    Her Windows is the latest version. I managed to get it to boot to the original code.She went into the Sign-in options and tried to get it to boot with out a code. But it still wanted the code.
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    Windows 10 Windows 10 wouldn't open

    What kind of Windows Store application?
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    Windows 10 Windows 10 wouldn't open

    I am 20 miles from the computer and she won't be home till after 3. I do know that it is Windows 10 Home.
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    Windows 10 Windows 10 wouldn't open

    She had been using the code for a couple of months. My understanding is that she had been using the computer in the morning and when she went back to it later it asked for the code ,but wouldn't take it.
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    Windows 10 Windows 10 wouldn't open

    I talked my sister- in-law to purchasing a new DELL with Windows 10.. She had it set up to open after she put in her 4 digit code. Yesterday after a several hour pause in using the computer her code wouldn't work. She had to put in her Microsoft password to open Windows 10. What happened?.
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