GREAT!!! much appreciated
i also created this .vbs file in notepad after a bit of trial and error
Set WshShell = WScript.CreateObject("WScript.Shell")
WScript.Sleep (1000 * 10)
We use a bespoke piece of helpdesk software; unsure what's it written in but in it's own window (when active) the F9 key refreshes the list of tickets in the queue. Could someone please point me in the right direction to perhaps a piece of code or process or little application that...