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  1. G

    What on Earth has happened

    I've done all the actions mentioned in the link, and I'm afraid there is still no sign of the missing mails re-appearing. I would like to close this thread, and to express my thanks for all the help and advice you good people have given.
  2. G

    What on Earth has happened

    Thanks for that, the inbox file in my imapmail folder is over 5Mb in size and when opened in Notepad does show message headers, but there seems no way I can persuade Thunderbird to recover them.
  3. G

    What on Earth has happened

    I have opened the inbox in C/users/appdata, (can't remember the rest of the path), but there is a fairly large file there which when opened in word pad shows an enormous amount of random letters and numbers. One or two lines out of thousands do have readable mail senders names. Using...
  4. G

    What on Earth has happened

    Live Mail has always been opened through my web browser. I think you have just confirmed what I was beginning to suspect, that it seems I am being forced to use Live Mail as default. This I do not want, so I will make sure that Live Mail will never be used again. Many thanks for your help and...
  5. G

    What on Earth has happened

    Hi all, I'm going to give up on this problem. This morning checked my Thunderbird inbox, 15 or so mails, I then signed on to my BT account (my ISP) and checked my inbox, same mails there. I then opened Live Mail, and see my mail from way back is in the inbox plus, my latest mail. Re-opened...
  6. G

    What on Earth has happened

    No misunderstanding, opened Live Mail on two occasions and on returning to Thunderbird nothing left in it's inbox!!! I also find it strange that at the same time my ISP inbox was emptied. Live Mail is now a no go area for me.
  7. G

    What on Earth has happened

    The last twice I have opened Live Mail it has emptied, without trace, my Thunderbird inbox. As I now have quite a few mails in that folder I don't want them disappearing again. Thanks very much for taking an interest and for the advice, but I'm now thinking I will have to live with the situation...
  8. G

    What on Earth has happened

    My mail address is "..............@BT.com." When I access my mail account with them, through my browser, all mail that has been downloaded to Thunderbird is erased. So there seems no way to pick up old mail through my BTinternet account. I've tried to recover them from my Thunderbird profile...
  9. G

    What on Earth has happened

    Many thanks, I have tried recovering the folder, but to no avail. Thunderbird is putting mails into my inbox when I open it, but no sign of the 80 or so mails which disappeared. (I will not be opening Win Live Mail again!!)
  10. G

    What on Earth has happened

    This morning my Thunderbird inbox had 3 read messages, the oldest four days old. Out of curiosity I opened Live Mail, then closed it. Guess what? when I returned to thunderbird all inbox messages were gone. If anyone has a clue as to why this is happening I would love to hear from you.
  11. G

    What on Earth has happened

    I've used Mozilla Thunderbird for several years, but this morning a trusted link took me to Microsoft Live Mail, which I used to send a small message. Now all the mail in my Thunderbird Inbox has disappeared. Any ideas most gratefully received.
  12. G

    Strange persistent pop-up

    I discovered a programme called "Acer Update Utility" lurking on my machine, no idea where it came from, however it's gone so hopefully this will sort things. Many thanks for the advice.
  13. G

    Strange persistent pop-up

    Many thanks for your response. Two of the lines are "Cannot open Acer updater. " Cannot open Packard Bell updater" This puzzles me as I am using a custom built tower PC and have never had any dealings with either of the two companies mentioned.
  14. G

    Strange persistent pop-up

    For the past year the pop-up (picture attached) has been appearing sometimes multiple times daily. I'm no expert but it appears to relate to some sort of updating for various laptops. System is win10 Ver. 20H2 Build19042.867. Apart from the annoyance, it seems to cause no problems, but any help...
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