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There is a lot wrong now - windows update will not update - error message shows, and other things are failing, I recently got a message that my windows 10 was illegal and I needed to buy a copy, in spite of having the 16 digit code and original windows 7 disc. I have a Macrium image from last...

Thank you. I have attempted to run the module you suggested but got the message "specified module could not be found c:\windows\logs\DISM\dism.log". I did a scan with malwarebytes and that came up clear - the antivirus is Windows Defender - I did not disable it. I have downloaded the log file as...

I keep getting the popup "Exception processing Message 0xc000007b - unexpected parameters". Sometimes I am prevented from completing an operation. How do I cure the problem.

Thank you all for your help - nothing works and I keep going round in circles. Something is corrupt but as the only effect of the non-activation is the corruption of my name on the boot screen I will just live with it. A new computer is not on at 95.

It is the Home edition. How do I do a phone reactivation. I looked on line and found the following: Free upgrade to Windows 10 If you upgraded to Windows 10 for free from Windows 7 or Windows 8.1, you should have a digital license instead of a product key. Where do I find the digital licence?

No - it was Windows 7 and now Windows 10, with all the feature updates. It has been "refreshed" several times, keeping files and programs.

Thank you. The desktop is 12 years old; the only upgrading has been to replace the hard drive with an SSD, double the RAM to 8GB and fit a quad processor in the motherboard in place of the existing twin – and that was several years ago. The name in the path after “users” remains as it was, and...

I need to change a corrupted setting in personalisation, but get the message that I need to activate Windows first. My computer started as Windows 7 and was upgraded to Windows 10 using the upgrade option available at the time. I have a Windows 7 product key and a product key for Windows 10...

Any suggestions from anyone else, including the Explorer problem?

The latest feature update to Windows 10, version 21H2, KB4023057, installed on ‎25/07/2022 and took five and a half hours. It messed up my computer in many ways so I reverted to the pre latest feature update (under Settings/Recovery). This feature update is poised to install once more, and...

The latest update has messed up my computer in many ways so I reverted to the pre latest feature update. It took five and a half hours but now works again. I cannot display a "send to" but I can click on Doccuments (there is a Documents as well) and this opens in the desired Documents/Documents...

Thank you for your reply. The first method works but the second method would be quicker, however, I cannot fond a way of creating a shortcut - it does not seem available no matter what I right click

The latest feature update has just been installed and it has messed up my desktop; I have got things back to normal except for the Explorer icon on the taskbar. Previously I had set it - many years ago - to open with Documents/Documents, but now it opens with the Quick Access screen instead, and...

I know that a full re-install would be the solution and I will have to do it. I have checked and have 56 programs to re-install, although they do not need to be done all at once, and then find drivers for the added video card etc. Would it solve all problems - for instance I have to run chkdsk...

The computer is eleven years old, as is the laptop (although both have been upgraded with an SSD and extra Ram) - the company is no longer in business. I ran sfc /scannow and no problems were found, I also tried a refresh, keeping apps and files, but after over four hours the refresh failed and...

I have tried to install the X64 version but it has failed - see 3 attachments detailing the error messages

System type is X64 - presumably that is the one to use

I have checked the site and have three versions to choose from viz: ARM64, X86, X64. I am running Windows 10 ver 21h2 (the latest) - I think I should choose ver X64 but would like confirmation

Further information. I tried to open a PDF on my laptop and it opened in Chrome, I then made Foxit the default and tried again but then I could not access any of my files - they displated but when I tried to open any the message was that the location had changed. I did a system restore but still...