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    System Thread Exception Not Handled (igdkmd64.sys) problem again

    Last December whilst updating my main computer from Windows 7 to windows 10 I received the above error message. Thanks to kemical help the problem was traced to:- Last time it was resolved by down loading the following:- Download Intel® HD Graphics Driver for Windows® 7*, 8.1*, 10 (3rd Gen &...
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    Windows 10 update frozen whilst updating to version 1511

    I have three computers all with windows 10 installed and running, in the last 10 days each one has downloaded the updated taking it to Windows 1511, (I would guess this process took almost 2 hrs to complete). I am working on two other computers that also running Windows 10, but both seem to have...
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    Task Host Window - Windows 10

    I installed Windows 10 (upgrading a Windows 7 Toshiba Laptop) several weeks ago and everything seemed to be working fine. A few days ago I started to see that when I went to close down the laptop "Task Host stopping background tasks" If I cancelled the shutdown (thinking something was still...
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    System Thread Exception Not Handled (igdkmd64.sys)

    (Note: I have been updating from Windows 7 to Windows 10). I have installed Windows 10 on a laptop and two PC’s All went well but today (3 days later) my main PC when switch this morning on gave me the following. (Fig1) System Thread Exception Not Handled (igdkmd64.sys) I looked at all the...
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    I want to upgrade from Windows 7 to Windows 10 (Not Clean install)

    I am almost ready to install Windows 10 on my PC that’s currently running Windows 7 Home Premium (x64) Service Pack 1 (build 7601) I have only installed Windows 10 on one computer this was a Toshiba laptop. At the time I would have liked to have done a fresh install (deleting all the previous...
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    Help logging in to MS account to get Cortana to work

    One thing I am really having problems with is getting “Cortana” to function. I have a Toshiba is Qosmio X500-116 (only computer that I have upgraded to Windows 10), It has a built in Mic, I have changed the language to English US (I understand English UK version is not ready yet for running...
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    Memory could not read….

    I have been running Windows 10 for about a month, almost every time I close down the Toshiba laptop (my only computer running Windows 10) I get an error message show in the attachment. This Toshiba is Qosmio X500-116, it has - Intel® Core™ i7 i7-720QM Processor 2 x hard drives - 8192 MB (4096...
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    Windows Firewall has blocked ...............

    I have been running Windows 10 for about a month, recently I have received two pop-up the following one for the first time today. Windows Firewall has blocked some features on all public and private networks. I managed to get a copy of this message (see attachment) Before I had a chance to...
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    Linking PC & Nokia Phone "Outlook Calendar" to a Notebook with Windows 10?

    Interesting question: I have a PC (Windows 7) & Nokia Phone (version 8, I think) that together synchronise my "MS Outlook Calendar". I have just updated my Notebook to Windows 10, would I be able to set this so it's Calendar would also synchronise with the PC & Nokia Phone. So all three will...
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    Help - Accidently deleted Google Chrome from Windows 10

    Two days ago I installed Windows 10 on my Toshiba laptop Installation went well. As I did an upgrade from Windows 7 I had a lot of surplus programmes many that were not required by Windows 10. I have accidently I deleted “Google Chrome” as it had a very old installation date. I has completely...
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    WinZip Driver File can’t run.

    I have just built a new computer (desk top PC) and am using Windows 7 (Home Premium edition – service pack1). My new computer has the same setup as my older one, obviously the latest one is a higher spec. I have run into a problem with installing my printer driver, although its working with the...
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    Unable to install all of "Windows updates"

    For several months I have had problems each day when asked to install "Windows Updates", some days I get 4 or 5 updates or more, for a long time it installed all except one. This has now expanded so I have three updates that will not install for some reason. It creates a restore point then tries...
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    Why so many temp files on my hard drives

    I am using Windows 7, My desk top computers has three hard drives, the "C" with just the programmers and other system files, the other two hard drives (all SATA) are used with my main files (E & F) . Drives E & F are set as "Shared drives " I often update files between my Toshiba laptop (also...
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    Missing Folders Windows 7 Home Premium

    I have been asked to look at PC desktop computer belonging to a colleague. Basically he said he has lost a lot of icons from the desktop and some of his short cuts to certain programmes. I have checked and the programmes are still installed so that’s not a problem in recreating some of the short...
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    To day my desck top Icons have stopped working several times

    For the first time (today) when I double click on my desktop Icons it works a few times then none work at all, going to start>programmes you can select a programme and it runs fine. The only way to get things back to normal is by logging out and in again, selecting re-start or full shut down and...
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    Upgrading from MS Office 2010 Beta to Office Home & Business 2010

    I have been using MS Office 2010 Beta for several months on my main PC and a laptop, As I have been very pleased with this I have purchased a full version of Office Home & Business 2010 (retail pack, with DVD). It seems that I have to delete the Beta version before I can install the full...
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    Still will not boot up from a cold start - for some reason

    Just fitted a new hard drive for my systems "C" files and installed Windows7 Home edition (64bit). It was a clean install. The reason I fitted a new hard drive and Windows7 was because my previous set-up using XP Pro was getting difficult to start up each morning. Some times it booted first...
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    Advice required please. Need to install Windows 7

    I have a computer that I build just over two years ago, till recently it has given me trouble free use. However around two months ago it developed an intermittent boot-up problem. This was about once a week and more recently it’s been four or five days a week. Today I can’t boot it up at all. I...
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    Windows 7, Outlook 2010 Beta - copy contacts from one computer to another

    Hi, I need some urgent help please. I have had a Toshba laptop X500-10T since the begining of the year, I has has a fault since new and I have been sent a replacement that seems to be working fine. (X500-116) I had created a large contact file and a diary - I need to copy the files that have my...
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    How can I back up MS Office 2010 Beta

    I have a new Toshiba X500-10T, I have had several small problems and Toshiba Technical now wish to delete all I have installed (mainly programmes) and do a factory reset. Sio all my work will be lost. I have installed the Beta version of MS Office 2010 and have spend quite a lot of time setting...
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