San Francisco has quietly pushed one of the largest municipal deployments of generative AI in the United States, rolling Microsoft 365 Copilot Chat—powered by OpenAI’s GPT-4o—out across tens of thousands of city employees with promises of measurable productivity gains, faster resident service...
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ai governance
civic technology
copilot chat
digital transformation
efficiency
equity and access
generative ai
government cloud
local government
microsoft 365
privacy
public sector
public services
public transparency
roi
san francisco
training and upskilling
workforce automation
