accc australia

Microsoft’s attempt to placate Australian subscribers with an apology and a refund offer after folding Copilot into consumer Microsoft 365 plans has had the opposite of the intended effect: the remediation has amplified the regulator’s allegations, produced fresh documentary evidence and...

Microsoft’s attempt to defuse an Australian consumer-protection complaint by apologising and offering refunds has had the opposite effect: the company’s admission and remedial offer have sharpened the regulator’s allegations, broadened public scrutiny, and handed the Australian Competition and...

Australia’s competition regulator has launched a landmark Federal Court action accusing Microsoft of misleading roughly 2.7 million Australian Microsoft 365 subscribers by folding its Copilot generative‑AI assistant into consumer Microsoft 365 Personal and Family plans, coupling that integration...

Microsoft’s consumer-facing Copilot rollout has landed the company in federal court in Australia after the Australian Competition and Consumer Commission (ACCC) accused Microsoft of misleading roughly 2.7 million subscribers by bundling Copilot into Microsoft 365 personal and family plans while...