Microsoft’s rapid Copilot rollout has collided with Australia’s consumer law: the company has apologised to affected Microsoft 365 subscribers and begun offering refunds after the Australian Competition and Consumer Commission (ACCC) launched Federal Court proceedings alleging millions were...
Microsoft has been forced into a rapid‑fire damage‑control exercise in Australia after the competition regulator took the company to federal court, alleging that the way Microsoft bundled its Copilot AI into consumer Microsoft 365 plans misled as many as 2.7 million Australians and nudged...
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ai monetization
australia
consumer law
consumer protection
copilot
copilot bundling
dark patterns
microsoft 365
microsoft subscription
refunds
subscription model
Microsoft’s recent rollout of Copilot into consumer Microsoft 365 plans — and the Australian regulator’s lawsuit that followed — has exposed a simple truth for cost-conscious users: you can keep the same Office apps and OneDrive storage while avoiding the AI-driven price bump by switching to a...